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FAQ

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What is your booking process?

 

If you have decided we are the videographer for you - amazing! We need a booking form filling in, a contract signing and a £300 deposit to secure your date. This is all very simple and can all be done online.

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Do we get to meet you before the wedding?

 

We think it’s very important to have a chat about your day and get to know each other before the wedding. If you are local to the East Yorkshire area we are happy to meet up for a coffee to go through the plans for your wedding. But if you are slightly further a field it is nothing to worry about, as we can organise a Skype / FaceTime chat so that we can see each other face to face. 

 

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How do you work with photographers?

 

We love working with photographers, it is about working with them as a team as we are both working for you to capture the perfect memories! We are lucky to have worked with some incredible photographers in the past and have built a fantastic relationship with many in the local area. However, if it is someone we haven’t worked with in the past we will send them a message to reach out to them and have a chat before the wedding day.

 

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Are you insured?

 

We have full public liability insurance along with separate bespoke insurance for commercial use of our aerial drone. Copies of these can be provided if necessary.

 

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How long do I have to wait for my videos?

 

Our usual turn around time is 5-7 weeks, but towards September as the summer weddings have come and gone the editing time could increase slightly - but we are always available to contact throughout if you wanted to check in.

 

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What happens if your camera breaks?!

 

This is an incredibly valid question! There is absolutely nothing to worry about though as we have two of everything on a wedding day, including audio equipment and drones, just in case something was to fail on the day.

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We have covered our most frequently asked questions, but if you have any that are not listed feel free to ask

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